We are here to serve you and act as a guide in your fitness experience. The studio reserves the right to change these and any other policies at any time and without notice. Participation equals consent to these policies. All participation is at own risk.
Our studio is a calm and bright space, offering a supportive, non-judgmental and safe place to explore your concerns. Thank you for adhering to our studio policies which exist so that Pilates at our studio is a safe and stress-free place for all attendees & staff!
We operate under an industry standard 24-hour cancellation policy. Thank you for honoring your appointments & agreements by showing up on time for lessons.
If the client is less than 15 min late the lesson will be abbreviated and end at the scheduled time. If the client is more than 15 minutes late and has not notified the teacher the lesson will be cancelled and the client will be charged for the lesson. If the teacher is late additional time will be added to the lesson or the lesson will be rescheduled at no additional charge.
We love children but do not offer childcare. Our studio is not equipped with space for children. Please keep children at home.
Thank you for this courtesy as this protects the health & welfare of all our students. Lessons are intended to be a personal escape and time for YOU.
All packages unless stated otherwise expire 90 days from purchase. Thank you for purchasing with vacations & work trips in mind as we do not offer refunds, extensions, or exchanges.
The Golden Rule: Do NOT come to Pilates if you are sick. This puts our staff and other clients at risk for illness and can cause temporary studio closures. We reserve the right to terminate contracts and collect any remaining balances should clients abuse this policy. Thank you for making Pilates a healthy practice!